Contact us
We're here to help
Whether you've just brought home your first Wintec saddle or yours has been along for the ride for years, we love hearing from riders. We've pulled together a few handy guides below that might get you an answer even faster, and if not, we're only a message away.
Curious about your saddle?
Every Wintec saddle has a story to tell. Our serial number guide shows you how to uncover its age, seat size, discipline and the clever technology tucked inside. Grab your saddle, turn back the flap and you might be surprised how much it gives away.
Not sure of your seat size?
Grab a tape measure and our guide to measuring your seat size will walk you through it.
Comparing with one of ours? You'll find full measurements for every Wintec saddle on its product page. Just head to the saddle you've got your eye on and scroll to the last image in the gallery.
Got a question?
Our FAQs are packed with answers to the things riders ask us most, so they're a great place to start.
Orders, delivery and returns
Wondering when your new gear will arrive, or how returns work? Our shipping, returns and warranty pages have all the details, and our terms of sale cover the rest.
If something's not quite right with your order or product, please let us know through the form below or by email. We'll work with you to put it right. Please don't send anything back to us before you've heard from us, as our returns go to a separate address.
Want a hand in person?
Your local Wintec Saddles retailer or saddle fitter knows your area inside out. They can check your saddle over and help with pricing, stock, fitting and repairs close to home.
Drop us a message
Can't find what you're after? Send us a message using the form below. We usually reply within a couple of business days, and always within five. If it's about your saddle, pop in your serial number typed out in full and a couple of photos of both sides. That way we can get straight into it.
We'll only use your details to get back to you. Our privacy policy has the full story.
Get in touch
Email: hello@wintec-saddles.com
Instagram: @wintec.saddles
Registered addresses
These are listed for legal purposes only. They are not stores, warehouses or returns addresses. We can't accept visitors, deliveries, returns or repairs at either address, and anything sent there can't be received. To see a saddle in person, visit your local Wintec Saddles retailer or saddle fitter, and please wait to hear from us before sending anything back.
Australia · Wintec Saddles is a brand of Hammersmith Nominees Pty Ltd, ABN 41 008 829 392, 430 Newcastle Street, West Perth WA 6005, Australia
United States · Wintec Saddles is a brand of Saddlery Brands International USA LLC, 925 Harvest Drive, Suite 250, Blue Bell, PA 19422, USA